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BSA Forward Live: Ask BSA

What Information Makes a BSA Investigation Easier?

Join Finovifi's BSA Expert Katy Balogh for a focused, 15-minute session answering questions submitted in advance by BSA and compliance teams at community banks and credit unions.

Thursday, November 12, 2026
10:00–10:15 a.m. Central / 11:00–11:15 a.m. Eastern

Useful information. Better handoffs.

Katy will address questions submitted in advance about customer context, useful referrals and the facts that help BSA teams pick up a review.

  • Customer context

    What information helps explain expected activity?

  • Quality referrals

    What facts make a referral useful to the BSA team?

  • Missing information

    What questions can help clarify an incomplete handoff?

  • A focused format

    Fifteen minutes of answers to questions selected before the session, followed by a brief resource invitation.

Share your questions when you register

Have a specific question about customer context, referrals or investigation handoffs? Include your question or questions when you register so Katy can prepare practical answers for the session.

Please use general or fictional examples. Do not submit customer-identifying information, account details, SAR information or documents.

A resource for your team

Get the BSA Workflow Review Guide to review one process and identify where additional support may help.